Privacy policy

Privacy statement

Everything you need to know about what information we use.

1. Why this privacy statement?

BizzTrax BV acknowledges that privacy is very important to all our customers, visitors to our website, suppliers, employees, applicants and prospects.
That is why dealing responsibly with personal and other data, and properly securing it, is a core value of BizzTrax BV.

2. General

This privacy statement describes how BizzTrax BV processes your personal data and informs you about your rights.

It applies to all personal data that we process in the course of our activities - whether it is obtained via our website, as part of contracts, HR processes or marketing and prospecting.

By using our website, our services, or entering into a contractual or business relationship with us, you acknowledge that you have read this privacy statement.

This statement was last updated on August 20, 2025 and can be customized. Please check this statement periodically for updates.
Any substantial changes will be clearly communicated via our website.

For questions or comments, you can always contact privacy@bizztrax.be.

3. Legal framework

BizzTrax BV only processes your data in accordance with the General Data Protection Regulation (AVG or GDPR) and other applicable laws and regulations.

4. Who processes the personal data?

The processing of personal data is carried out under the responsibility of:

BizzTrax BV
Wagenaarstraat 33
8791 Waregem — Belgium
VAT number: BE 0841.985.536
E-mail: info@bizztrax.be
Telephone: +32 56 73 11 21

5. What personal data do we process?

BizzTrax BV only processes personal data that is relevant and necessary for the purposes for which they are collected.
Depending on your relationship with us (customer, supplier, prospect, employee, applicant or website visitor), we may process the following categories of data, among others:

  • Identification data (name, first name, address, email address, telephone number)
  • Professional information (position, department, employer, company name)
  • Contract and billing information (customer number, VAT number, bank account number)
  • IT and support data (user ID, log information, incident tickets)
  • HR and recruitment data (resume, cover letter, salary and staff data, evaluations)
  • Website and marketing data (IP address, surfing behavior, cookies, newsletter preferences, prospecting data from publicly accessible sources such as LinkedIn and company websites, and enriched via specialized tools)
  • Video and sound material (for events or recordings)

6. For what purposes do we use your personal data?

Customer service

  • Offering and improving our products and services
  • Invoicing, contract management and administration
  • Technical support and helpdesk

Vendor and Partner Management

  • Purchase and contract management
  • Payments and communications

Marketing and prospecting

  • Sending newsletters and information about events (based on consent)
  • Approach to business prospects via publicly accessible sources and specialized prospecting tools (based on legitimate interest), always with the option to opt out
  • Analysis and optimization of our commercial activities

Human Resources

  • Management of employees, consultants and freelancers (contract, payroll, training, evaluations)
  • Recruitment and selection of applicants

Security and legal obligations

  • Access control to buildings and systems
  • IT and network security
  • Compliance with tax, accounting and social obligations

Use of the website and cookies

During your visit to our website, cookies may be placed.
Cookies help us to better tailor the website to your needs. Non-functional cookies optimize your user experience by remembering technical choices.

Types of cookies:

  • Functional cookies: necessary for the basic functionality of the website.
  • Analytical cookies: help to understand how our website is used and to improve performance.
  • Marketing cookies: show personalized ads.

More information can be found in our Cookie Policy.

7. What legal basis do we base ourselves on?

We process personal data only on the basis of:

  • Contract execution
  • Legal obligation
  • Legitimate interest
  • consent

8. Where does the data come from?

We obtain personal data:

  • Directly from you (via contracts, communications, applications, website)
  • From your employer or colleagues (in case of customer or supplier relationships)
  • From publicly accessible professional sources such as company websites, LinkedIn or official records

9. Do we share your information with third parties?

Your data will only be shared if this is necessary for the purposes mentioned above. They can be shared with:

  • Internal staff who need access
  • IT, cloud and hosting partners acting as processors under contract
  • Group companies within BizzTrax or partners within the ConXion Group
  • Competent authorities and supervisors where required by law

BizzTrax never sells personal data to third parties.

10. International transfers

If data is transferred outside the European Economic Area, we always provide appropriate safeguards, such as an adequacy decision or standard contractual clauses (SCCs).

11. How long do we keep data?

We do not keep personal data longer than strictly necessary. For example:

  • Customer and supplier data: 10 years after the end of the relationship
  • Prospecting data: maximum 3 years after last contact, unless you unsubscribe earlier
  • HR and payroll administration: up to 10 years (legal terms)
  • Application data: maximum 2 years after completion of the procedure

12. Guarantee of lawful and safe processing

BizzTrax BV always processes your personal data fairly and lawfully. That means:

  • Only for legitimate and defined purposes
  • No more than necessary
  • Limited storage period
  • Technical and Organizational Security

In the event of a data breach, BizzTrax immediately takes all necessary measures to limit damage.

13. What are my rights?

You have the following rights:

  • Right to information
  • Right to view
  • Right to rectification
  • Right to erase data
  • Right to restrict processing
  • Right to object
  • Right to portability
  • Right to withdraw consent

You can exercise these rights via privacy@bizztrax.be.

In addition, you can file a complaint with the Data Protection Authority (www.dataprotectionauthority.be).

14. When we act as a processor

Processed for certain services BizzTrax BV personal data commissioned by customers. In that case, the customer is the controller and BizzTrax acts as a processor, in accordance with the concluded processing agreement.

15. Contact

BizzTrax BV
Wagenaarstraat 33
8791 Waregem — Belgium
E-mail: privacy@bizztrax.be Phone: +32 56 73 11 21

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